Frequently Asked Questions
Are your products authentic?
Yes — 100%. All of our sneakers, apparel, and accessories are sourced from trusted suppliers and verified for authenticity. No fakes, no replicas — only the real deal.
Do you accept returns or offer refunds?
All sales are final. Due to the exclusive and limited nature of our inventory, we do not accept returns, exchanges, or refunds. Please double-check your size and details before placing an order.
How long does shipping take?
Processing times may vary depending on order volume, but once shipped, your item will be on the way and tracking details will be sent to your email. Delivery times depend on your location and carrier performance.
My order says delivered, but I didn’t receive it. What should I do?
If your order is marked as delivered but you didn’t receive it, please contact the shipping carrier directly. We are not responsible for lost or stolen packages after delivery is confirmed.
Do you restock sold-out items?
Some items may be restocked depending on availability, but most of our products are limited edition or exclusive drops. Be sure to follow us and sign up for restock alerts so you don’t miss out.